Privacy Policy

Al-Wafaa Relief & Development Organization

Al-Wafaa Relief & Development Organization is committed to protecting the privacy of its donors, beneficiaries, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services.

1. Information We Collect

We may collect personal information when you contact us, make a donation, or use our services. This information may include, but is not limited to:

Full name
Address
Email address
Phone number
Payment-related information (processed securely by third-party payment providers)

⚠️ Payment details are not stored on our servers. All payment transactions are handled securely by certified payment processors.

2. Use of Information

We use personal information for the following purposes:

Processing and confirming donations
Issuing donation receipts and project-related reports
Communicating with donors and beneficiaries
Improving our services, programs, and website functionality
Sending updates, announcements, and information about our activities (where legally permitted)

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your explicit consent
Fulfillment of contractual or donation-related obligations
Compliance with legal and regulatory requirements
Legitimate interests related to the operation and improvement of our charitable activities

4. Data Protection & Security

We implement appropriate technical and organizational security measures to protect personal information against:

Unauthorized access
Loss or misuse
Alteration or destruction

These measures include secure servers, encrypted communications, and restricted access to sensitive data.

5. Sharing of Information

We do not sell or rent personal information to third parties.
We may share information only in the following circumstances:

With trusted third-party service providers (such as payment processors and email services) strictly for operational purposes
When required by law, legal process, or governmental request
To protect the rights, property, or safety of the organization, donors, or others

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve user experience
Analyze website traffic and performance
Ensure proper functionality of the website

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

7. Your Rights

Depending on applicable data protection laws, you may have the right to:

Access your personal data
Request correction or updating of inaccurate information
Request deletion of your personal data (subject to legal and operational obligations)
Object to or restrict certain types of data processing
Withdraw consent at any time where processing is based on consent

Requests can be submitted using the contact details provided below.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Meet legal, accounting, and regulatory requirements

9. Policy Updates

Al-Wafaa Relief & Development Organization reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page, and continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Email: info@elvefa.org